Shop Policy

Customer Service

Our store's customer service prioritizes your satisfaction and is typically handled within 24 hours. Our store operates autonomously and we do not have employees, so we ask for your patience and cooperation. It is also possible to resolve product-related issues directly on the Discord server. Some matters can only be resolved with the product developer. We do not offer support via video call or Team Viewer, except in specific cases. The products have easy installation which can be done via tutorial. Our support can be reached via the website chat or our Discord server. Service hours: 24 hours a day.

 

Privacy and Security

We do not have access to your data. We use external payment systems and do not have access to your credit card details. The website is protected and features 256-Bit SSL encryption security. Your information is 100% protected on our site. User privacy is very important to us. We do not ask for any personal data or any type of data outside of the website. Do not provide your product license keys to anyone other than the website chat or the official server support.

 

Fraud and Scams

In the world of e-commerce, fraud and scams are common. Avoid purchasing products from unknown stores and sellers who are not official resellers of the products. Be wary of prices that are significantly below or above the standard product prices. On the official product servers, you can see the qualified and trustworthy sellers.